FAQs

How do I download my file?
After your payment is confirmed, there will be a "Download Now" button at the checkout page which you can download the file instantly. And you will also receive an email with download link for your purchase.
 
Do you offer printing services?
Sorry that we do not offer printing services.

Do you offer refunds or exchanges?
We are unable to provide refunds due to the nature of the digital download items.
If you are dissatisfied with your purchase, please feel free to contact us, we will do our best to resolve the issue.
 
Wedding Printables / Editable PDF

Do you offer sample template for testing?
We offer sample templates for you to test first. Please click here for the Free Samples.
 
My PDF template isn't work correctly, how to fix it?
Our templates are designed to be edited in Adobe Acrobat Reader, editing the template in other program may cause styling, formatting issues.
Please download the latest version of Adobe Acrobat Reader (FREE)
at https://get.adobe.com/reader/  

The length of text is longer than the text field/text area, what can I do?
You can adjust the font size to make the text shorter. Please click here for how to adjust the font size.
 
Can I change the font?
You can change the TEXT FIELD/AREA font only. Please click here for how to change the font.
 

I have additional question!
Please contact us with your question, we will answer your question as soon as possible.